- Branding & Marketing, Cannabis

The Ultimate Guide to Dispensary Loyalty Marketing

Dispensary loyalty marketing is a relatively new concept, but it’s quickly gaining traction among cannabis businesses. After all, dispensary loyalty programs are a great way to increase customer loyalty and lifetime value and drive sales. This guide will discuss the basics of dispensary loyalty marketing and provide some tips for implementing a successful program as part of your overall dispensary marketing strategy. We’ll also look at some examples from other industries to get you inspired!

Loyalty Program types

When it comes to dispensary loyalty marketing, there are two main types of programs: points-based and visit-based. In a points-based program, customers earn points for every purchase they make. These points can then be redeemed for discounts or free products. Visit-based programs work similarly, but customers earn rewards based on the number of visits to the dispensary.

There are pros and cons to both types of programs, so it’s important to choose the one that makes the most sense for your business. For example, a points-based program may be more beneficial if you have many customers making small purchases. On the other hand, a visit-based program may be more effective if you want to increase foot traffic.

Implementing a Dispensary Loyalty Marketing Program

Now that you know the basics of dispensary loyalty marketing, it’s time to start planning your program! Here are a few tips to get you started:

  • Define your goals: What do you hope to achieve with your loyalty program? Whether you’re looking to increase sales, foot traffic, or customer loyalty, it’s essential to have a clear goal. This will help you determine the type of program that’s right for your business.
  • Choose the right technology: There are a number of different software platforms that can be used to create and manage loyalty programs. Do some research to find the one that best fits your needs. Also, read reviews on all the popular software review platforms like Capterra or G2.
  • Promote your program: Make sure your customers know about your dispensary loyalty program! Place signs around your store, include information on receipts, and promote the program on social media and your website.
  • Get creative: There’s no one-size-fits-all approach to dispensary loyalty marketing. Instead, get creative and tailor your program to fit your unique business. This will help you stand out from the competition and attract more customers.

Loyalty Marketing Examples from other industries

Still not sure how to get started with dispensary loyalty marketing? Check out these examples from other businesses:

  • Sephora: One of the most popular beauty retailers globally, Sephora offers a points-based loyalty program that allows customers to earn points for every purchase they make. These points can then be redeemed for exclusive rewards, such as free products and access to private sales.
  • Starbucks: Starbucks is another great example of a points-based loyalty program. Customers earn two stars for every dollar they spend, which can be redeemed for free drinks and food.
  • Amazon Prime: Amazon Prime is a subscription service that offers members exclusive benefits, such as free shipping and access to streaming content. Members also receive many discounts at the time of purchase, making it an excellent example of how visit-based programs can work.

We hope this guide has helped get you started with dispensary loyalty marketing! For more tips and examples, be sure to check out our blog.

The Ultimate Guide to Dispensary Loyalty Marketing

Digital Marketing Strategies by Understanding eCommerce

Join the Club!

Every week, we'll be sending you curated materials handpicked to help you with Digital Marketing. 

Plus, you'll be the first to know about our discounts!

We don’t spam! Read our privacy policy for more info.