- eCommerce

Online Vs. In-store Shopping

Online Vs. In-store Shopping: Who Are The Biggest Companies In The Game?

24/7 accessibility, exclusive online deals, easier returns, replacements and refunds, quicker and low-priced delivery, and excellent price comparison options are some of the reasons more and more people feel better spending money online than in stores. And who can blame them? The idea of shopping from the comfort of your home does seem more attractive than standing in queues in stores.

Despite that appeal, there are still a few people that love the hands-on experience that in-store shopping brings. For 56% of consumers who shop in-store, the need to see, touch, and handle products is as much a part of the buying experience as the allure of on-the-spot sales.

They get to try an outfit before making the final purchase decision. In addition, they believe in-store shopping eliminates the need to wait anxiously for the delivery of the items bought. Hence, experts have predicted that by 2020, more than 80% of retail sales in the US will still happen within physical stores.

However, the fast growth of online retail sales has caused many to wonder what the future of retail would be. Some people also want to know what companies are calling the shots in the online vs. in-store shopping battle.

To help with the above, we created an infographic that will show you who the biggest bosses of online and in-store shopping are. In this infographic, you will see the names of these companies, their date of creation, how much revenue they made from online and in-store shoppers, the number of employees, etc.

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For example, redbrain.com shows that The Home Depot’s online revenue of 2017 was $6.8billion while its in-store income was $94 billion. The home supplies chain was established in 1978 and today it has over 2,000 physical stores. The Home Depot went online in the year 2000 and has applications for both Android and iOS.

Kohl’s is another big name that appears in the infographic and for a good reason. Established in 1962, Kohl’s went online in the year 2000. In 2017 alone, redbrain.com show Kohl’s made $19.4billion in in-store revenue and $3.69billion in online revenue. Like The Home Depot, Kohl’s has its application for both Android and iOS users.

Kroger is the second-largest general retailer, and it came into existence in 1883 but didn’t go online until the year 2000. In 2017, it made over $100billion from its 2,778 physical stores and $22million from its online store.

Love what you read so far? Check out the infographic below for even more details.

Online Vs. In-store Shopping

Online Vs. In-store Shopping


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