Importance of Doctor Appointment Booking App Amid the COVID-19 Pandemic
- Marketing, Mobile

Importance of Doctor Appointment Booking App Amid the COVID-19 Pandemic

Many hospitals around the world are loaded with COVID-19 patients in the present scenario. With medical staff getting busy curing the Coronavirus cases, people suffering from diseases other than the COVID-19 are finding it difficult to visit the hospital and get the right treatment advice. This is where mobile healthcare apps can become the knight in shining armor and help people to make an appointment with the doctor at their convenience. According to Statista, monthly active users for the mobile healthcare app “Ping a Good Doctor” increased to 10521 since the COVID-19 began in China.

This blog will give a detailed overview of why building a doctor appointment booking app is necessary amid the COVID-19 pandemic.

Benefits of Building a Doctor Appointment Booking App


A doctor appointment booking app offers convenience to both patients and doctors. Patients who need any medical advice can book an appointment with the doctor of their choice. Since the record of every patient will be saved in the app, doctors don’t need to go through the chunks of papers to retrieve the patient’s history or check the schedule of appointments.

Saves Time

A doctor appointment booking app could significantly reduce the paperwork involved in the healthcare industry. Instead of booking an appointment by calling the hospital’s staff, patients can easily plan their appointments within a few taps on the phone. Doctors will also get regular updates on canceled and scheduled appointments, which will help them manage their work schedule effectively.

Wider Reach

Doctors can expand their medical practices and connect with more patients remotely with the help of an online booking system. Moreover, patients can also share their honest reviews on the app, which will help build your brand reputation and increase app traffic at the same time.

Reduces Cost

An online system for scheduling an appointment could save the travel expenses of patients to a large extent. Patients with minor health problems can easily get in touch with a doctor with the help of a doctor appointment booking app instead of visiting the hospital. They can share their symptoms using video conferencing or chat support, and doctors can diagnose the problem and share their suggestions.

Must-Have Features of a Doctor Appointment Booking App

Doctor Panel


Doctors will register on the app using this feature. Adding social media integrations could also help doctors to register quickly and efficiently on the app.

Patient’s data Management

This feature will enable doctors to manage the huge chunks of information regarding the patients without any hassle. They can easily record the patient’s name, email, contact no., patient prescription history, etc.

Appointment Management

Another must-have feature of a doctor appointment booking app will help doctors accept, reject, manage, and schedule appointments per their convenience and availability.


Doctors can connect with patients via video conferencing or chat and easily share medical advice with them using this feature.

Profile Management

Doctors can update their work experience, specialty, certifications, location, prices, etc. Adding this kind of feature would also help patients select the right medical personnel according to their requirements.

Patient Panel


Patients will log in to the doctor appointment booking app using their username and password or with available social media platforms.

Advanced Search

Patients can find the doctors of their choice with an advanced search using specific keywords without navigating through the entire app. They can search the doctors using various search filters like specialty, pricing, availability, location, etc.

Multiple Payment Options

Including multiple payment options like net banking, digital wallets, UPI integrations, etc., will efficiently help patients make online payments.

Chat Support

Having a chat support option could play a significant role in resolving patients’ queries about the doctors assigned, clinics, medicines, etc.

Push Notification

Patients will receive push notifications for any updates regarding the healthcare industry with this feature. They will also get timely reminders about the scheduled and canceled appointments.

Admin Panel

User Management

It is vital to add this feature in the admin panel to easily manage data associated with doctors and patients registered on the app.

Reports Management

Admin can analyze the overall performance of the doctor appointment app and draft future strategies using this feature.

Notifications Management

Admin will receive notifications regarding the activities taking place on the app daily. He will get updates about the latest doctor/patient sign-ups, requests accepted or rejected by doctors, appointments booked, etc.

Review Management

This feature will help the admin to moderate the reviews added by customers on the app according to his discretion.


Telemedicine is the need of the hour in the current pandemic situation. A doctor appointment booking app will help people get medical advice from the comfort of their homes and play a vital role in reducing the spread of the virus. Those looking to enter the healthcare industry must invest their money in setting up an online medical store or building a mobile app to help people in these trying times.

Must-Have Features of a Doctor Appointment Booking App

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