How to troubleshoot error messages when checking email
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How to troubleshoot error messages when checking email

You may receive an error message while checking your email or setting it up for the first time. A variety of email variants, such as Outlook, Thunderbird, iPhone, and others, can access your email accounts. Although each email client’s error messages vary, we will discuss some of the more common ones. Some very similar faults can be found when dealing with MS Outlook PII Errors. This article will focus on the various solutions meant for troubleshooting faulty messages when reviewing email. 

How To Troubleshoot Common Email Error Messages

  • Invalid Username

Make sure you’re using your full email address rather than your cPanel username when setting up your email in a client. The client can request an email address and a username, but you must fill out both fields with the full email address.

  • Incorrect Password

The most popular error message is this one. Make sure you’re using the password for that email account, not the cPanel password, when you arrange your email browser. Although the passwords may be the same, the email address is normally set up with a different password. You can change the password in your settings section if you don’t know what it is.

  • 550 Mailbox Quota Exceeded

This indicates that the recipient’s inbox was complete, and they were unable to acknowledge the post. You can receive a bounceback email with the Quota Exceeded error when sending an email. Try contacting them through a different method and inform them that their inbox is complete. You can also wait to see if the email address owner has fixed the issue or delete any of your addresses. It will delete them from the server, freeing up space. If you have any emails with big attachments, delete them to make room for new ones. You may also increase your mailbox’s limit.

  • Unsecure Connection/SSL Error

A mutual SSL certificate is included with all hosting accounts. When checking mail, you can use the SSL certificate, but instead of mail.yourdomain.com, you must use the “stable” mail server. An Unsecured Connection error will occur if the client is set to SSL, but the secure server is not used. When you send or receive an email, the messages are not encrypted by default. 

This ensures that the contents of the email will be open to everyone. It’s a good idea to encrypt your email by connecting to our servers via an SSL encrypted link if you’re emailing personal or private details. In addition to protection, many users are switching to SSL email because their ISP has port use restrictions that prohibit them from sending an email.

  • 550 Access Denied

Customers who use email clients like Thunderbird, Outlook, or Mac Mail may be affected by introducing the SMTP authentication requirement on email servers.

Some Other Troubleshooting Solutions

  • Make sure your firewall or antivirus program isn’t causing a security conflict. To see if this is the problem, turn off your security program for a while and then turn it back on when you’re through checking. Next, examine if you’re still having issues sending or receiving emails. If you can send or receive messages now, your security software needs to be adjusted or modified.
  • Ensure your internet connection is strong and working.
  • Check that your email server settings are right. Check the settings for your POP and SMTP servers.
  • Check to see if your password is working. By logging into your CenturyLink email account, you can do so. Keep in mind that passwords are case-sensitive. You can reset your password if it isn’t working.

Final Thoughts

Well, now you have acquired a hefty load of information on how to troubleshoot error messages when checking emails. It may be necessary for you to disable your anti-virus software while troubleshooting your email. Be convinced to wipe out all email folders. Messages in your drafts, sents, deleted or trash, and outgoing folders all count against your size limit. Following these above-mentioned tips can help in the effective troubleshooting of email error messages. 


Author –

Joseph Rojas is a freelance content writer and enthusiastic blogger. He is the co-founder of Toppreference. In addition, he contributes to many authority blogs such as Bigjarnews.

How to troubleshoot error messages when checking email

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