Managing a small business can be tricky, especially if you have few or no IT skills. However, since IT is one of the main drivers of innovation in the industry, you cannot ignore the importance of having an effective and efficient IT department. The question is, how do you leverage IT to achieve more sustainable growth? How do you avoid the common IT problems to have better processes?
If you’ve been asking yourself similar questions, keep the following five lessons in mind:
It’s always a good idea to look for an evolved skill set.
Technology is changing every day, and the need for upskilling is becoming more palpable within IT departments. As you may have noticed, the field of IT is more interdisciplinary today than ever, and machines are becoming intelligent a little more every day. To keep up and maintain your competitive edge, you have to invest in developing your employees’ skills and hiring employees with an updated skill set. Among other things, this means going beyond technical support skills and including general business acumen, which includes things like marketing skills, on your list of essential requirements.
Regular IT audits can save you from losing millions.
Many businesses are currently struggling with IT infrastructure issues that are often avoided with simple IT audits. If you want to avoid many IT problems, you have to set up disaster prevention mechanisms. One of them involves conducting regular reviews of your systems applications; data use, management and other related IT processes to prevent the costly reactive approach to IT issues. In the long run, this can help you prevent cyberattacks while saving you the amount of money you’d otherwise have to use to restore your normal operations when you experience a major system breach.
A good IT audit can provide you with all the information you require to know how well your systems are protected and managed and insight into the measures you can take to make the necessary improvements.
You can protect your data with acceptable use policies (AUPs)
AUPs refer to legal documents stipulating the restrictions or rules for accessing the company’s networks and using the company’s equipment.
It’s essential to ensure your employees sign these documents to reduce employee privacy expectations, reduce your company’s liability and protect your data, primarily if your employees work remotely. Usually, remote users pose a higher risk of cyberattacks, which means that you can easily save your business from security breaches by involving the relevant usage policy guidelines.
Always invest in the best cybersecurity technology and best practices.
In 2021, according to reports, cybercrime is up by 600%. People are using all manner of sophisticated malware to conduct attacks on small startups and large corporations. If you’ve not set up a sound virtual private network, this is the time to do it. Among other things, you need a secure tunnel between your employees’ computers and the company’s servers to ensure your information is encrypted.
Moreover, you have to invest in innovative security measures, such as multi-factor authentication for your users’ logins, as well as optimizing your router security and protecting all your devices with a first-rate firewall and antivirus software. Remember that a single cyberattack is enough to put you out of business.
Minor errors can slow down your business.
Many issues face IT processes, and some of the most common ones are system errors. These errors usually slow down things, costing the business a lot of money in the long run. Although some mistakes are serious, some only involve missing files that make it difficult or impossible for computer systems to run programs; one of them is the “all is missing” computer error.
Although having a professional by your side to fix your computer issues is essential, you should always have good resources to help you overcome simple errors. One of the most helpful resources smart business managers rely on for simple “file-related” solutions is wikidll.com, a database comprising all files that help resolve many types of errors.
As a business manager, you have a great responsibility to keep your company growing steadily by supporting the IT department in top gear. Follow the lessons above to make sure you remain on the right track.