Why your customers aren’t buying from your online store?

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Whether you are a new owner of a dropshipping store or a seasoned eCommerce retailer, there is a strong possibility that you will have one common objective: to boost the revenues of your shop. Unfortunately, some prevalent errors are made by both new and experienced online business owners, which can hurt sales. We will share solutions to these issues in this post–solutions that should assist increase your income at any point in your eCommerce journey.

1 – You didn’t do enough research 

Market research

Market research is the assessment of the sector and the ideal customers of a business. As a proprietor of an eCommerce store, market research can allow you to know how common a niche is to help you decide if it’s worth diving into. With this understanding, you can generate a unique selling point (USP), product lineup, and marketing strategy that distinguishes your shop from the remainder, offering clients a reason to purchase from you.

It’s not too late to get started if you didn’t do market research before introducing your online store. You don’t need to write a formal business plan (although it’s suggested). Still, a deep dive into understanding your prospective client should offer you insight into what products your target clients will be hitting and how to make your online store more visible to your target clients. While in the research phase, you shouldn’t spend all your time; a bit of research can make sure you choose a lucrative niche.

2 – You don’t know who your Customer is 

You need to understand who your client is if you want to write blog posts, product descriptions, social media updates, emails, and other marketing messages in a manner that appeals best to your target client. Many companies are creating buyers to assist–these fictitious characters represent your target customer’s features–their background, demographics, professional life, and interests.

You’ll need to refer back to your market studies and all you’ve learned about your target clients to develop a buyer image. Using that data, by answering the following questions, generate the persona of a buyer.

  • What does your persona look like?
  • What is your persona’s name?
  • What do they do for fun?
  • What do they do for work?
  • Does your persona make purchasing decisions?
  • What problems does your persona have?
  • What social networks does your persona use?
  • What publications does your persona read?
  • What networks does your persona trust?

Knowing the responses to these questions about your target clients, as you can see, will enable you to develop marketing and advertising campaigns that address them directly. Show them that you know them, their difficulties, and how to generate solutions for them, and that you will earn a new client. Do not be scared to experiment with alternatives that target Facebook advertisements, as they can assist you in finding out who your client is.

3 – No one can find you in Search Engines 

search engine optimization

Can you search for your online shop? If you used search engine optimization to better rankings, you should discover your shop by looking for it by name. It would be best to find it by looking for keywords that connect to your products and content as you start to optimize your online store for search.

Are you not showing up in search of your shop name or keywords? You may need to fix some basic SEOs, such as making sure the search settings of your store are configured correctly. You may also want to take extra measures, such as signing up for the Google Search Console, submitting your sitemap, and using different webmaster tools to see where to improve optimization. Don’t forget to optimize the keywords of your blog and product pages.

4 – Your Niche is too broad and Competitive 

Competitive Landscape

There’s nothing wrong with an online store selling t-shirts. But chances are, if you don’t have a large marketing and advertising budget, you won’t be able to rank high enough in search of such a competitive world (t-shirts) or be recognized in such a wide category that it includes significant products such as Macy’s, Cafepress, and TeePublic.

Instead of concentrating on a wide, generic word such as t-shirts, the goal is to rank for more particular terms such as vintage t-shirts, funny t-shirts, custom t-shirts, and other product-specific variants. This will enable your target clients–those who are looking for the particular goods that you sell –to find you in search engines and on social media with ease.

5 – You don’t have a Unique Selling Proposition 

search engine optimization

If somebody asked you about your shop and what makes it different from your rivals, what would be your response? Out of the millions of internet buy jeans search findings, how can you define your shop to make your target client more fascinating?

The USP (unique selling proposal or unique selling point) of your shop is a phrase that defines what makes your shop better than your rivals. Does your online shop sell the most comfortable jeans on the market? The most professional of all? Which lasts long? To make yourself memorable for targeting clients, focus on these kinds of distinctive characteristics in your marketing and advertising. In the manner you give customer service or provide value, you can also distinguish your brand. You may have the best return policy or a really good way to market your brand.


If you sell online, making clients’ shopping experience as seamless as possible is the best way to grow your revenues and maintain your company growth. Take a look at your website against the factors mentioned above and work hard to solve some of these required fields, and you’re sure to see outcomes.

Author Bio:

Jeevan Kumar is a technology enthusiast and a firm believer in agile product development. He is a Senior Content Strategist of Fortunesoft IT Innovations – Magento Development Company

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