Top 7 Business & Automation Tools to Try (And Use) in 2020
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Top 7 Business & Automation Tools to Try (And Use)

Global productivity statistics show that office workers spend 552 hours completing administrative, repetitive tasks. The annual cost of this lost productivity goes up to $5 trillion on a global scale.  

Business owners and professionals rely more on automation tools to reduce cost, improve productivity, and speed up digital transformation during the COVID-19 pandemic. 

According to results-focused digital agency Digital Silk, let’s look at some of the best emerging business automation tools to use in 2020 and beyond.   

Tool #1: Focus Suite by Focus Softnet 

Focus Suite offers advanced ERP, CRM, and HCM solutions on a single platform. 

Developed by Focus Softnet, Fous Suite is a next-generation suite of applications that can help you streamline business processes, manage all operations, and facilitate breakthroughs.  

The Focus Suite’s key features include secure database, distraction-free installation, an easy-to-use interface, and a streamlined process to speed up decision-making and organization workflow. 

Tool #2: can offer a perfect all-in-one solution to simplify customer support, sales, and marketing operations if you run a multi-brand business. 

This single platform can replace 3-5 other business development and growth hacking apps. You can use to transform your idea into a marketing campaign; target sales-ready leads, talk to your prospective customers in real-time, and much more. 

It’s specifically designed to provide an excellent user experience and help you connect and move through processes without constantly switching between applications.  

Tool #3: MyMedLeads 

MyMedLeads is a tool designed to help medical practices and businesses in the MedTech industry automate their sales. It’s an efficient tool for lead management, marketing automation, appointment reminders, and patient reviews.  

If you run a medical practice, MyMedLeads can help you identify, target, and convert prospects into patients. To help you focus on patient acquisition and retention, some features include lead call tracking, email and text marketing, and marketing ROI reports.  

Tool #4: Flokzu 

Flokzu is a cloud-based business process management (BPM) software for agile teamsThis automation tool can help you optimize your resources and achieve better business results in less time. 

Flokzu offers Cloud BPM and Cloud Workflow solutions to centralize documents and automate processes using a simple drag-and-drop interface. 

With Flokzu, you can manage your tasks, notifications, projects, and deadlines from a single dashboard and deploy your processes in minutes instead of weeks. 

Tool #5: QSR Automations 

QSR Automations is a data-driven operational platform designed to make restaurants more efficient and profitable. In addition, it helps with guest management by creating simpler workflows, predictive analytics, and off-premise technology. 

This tool offers a kitchen display system with real-time video, reservation management features, contactless dining for safety, and robust business analytics through data visualization and insights.  

QSR Automations integrates with more than 65 point-of-sale (POS) systems to create a seamless restaurant workflow and accelerate operations regardless of the size of a restaurant’s segment 

Tool #6: Remesh 

Remesh is an AI-based audience research tool that enables businesses to have live conversations with their customers and get real-time feedback. 

Using AI solutions, Remesh can help scale up focus groups and analyze and organize customer responses to simplify the research process.    

You can add up to 1,000 participants to a focus group. Then, Remesh will automatically analyze the opinions and interactions to help you quickly understand the responses that represent your target audience. 

Tool #7: Hubstaff 

Hubstaff is a robust business automation tool that can help you track time on projects, automate work tracking based on custom locationsmeasure productivity with builtin efficiency tools, add budget limits to every project and pull out detailed timesheets online reports.  

Within a single dashboard, you can monitor, evaluate, and manage your teams and enable employees to improve their productivity and time management. In addition, you can use a customizable project management solution or pull projects in Hubstaff from other project management systems. 

In addition to a desktop app, there are also fully-featured web and mobile Hubstaff apps to help remote teams track time, manage projects, and monitor budgets on the go.  


As the importance of agile business development, resilient strategies, and quick adaptation to fast-paced changes continue to grow, the demand for productivity software and business automation tools increases.  

Depending on your industry, business model, and team size, you can choose one of the emerging tools we presented here to manage your business operations more efficiently and achieve better results. 

Once you choose the solution that suits your needs, you can start optimizing your business for growth and success 

Top 7 Business & Automation Tools to Try (And Use)


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