Tips for Choosing an eCommerce Development Agency
- eCommerce, Website Development

Tips for Choosing an eCommerce Development Agency

Choosing an eCommerce development agency has become a tedious task for everyone else who is looking to build an amazing eCommerce store for their online business. When it comes to choosing the leading e-commerce web development agency, there are various important factors, tips, and tactics that can help you in choosing the top eCommerce development agency in the right way.

People are likely to choose those development agencies who provide the user-friendly, high-performing, and extremely fast-loading website when browsing on all mobile, tablet, and computer devices. If your website is fully optimized with speed and quickly loads on all mobile devices and provides customers with a great look and feel then they would surely be interested in your development services.

Be sure to upgrade your website from time to time because most of the people are likely to go through your website in order to check whether it is optimized with the latest products, content, and high-quality images before contacting you.

Sometimes, it becomes difficult to choose the right eCommerce development agency for your eCommerce project. Here we have come up with the best tips and important facts that can help you in choosing the best eCommerce development project manager that truly understands your business and your project goal more effectively.

Let’s explore them!

Does the Agency Understand Your Business and Your Project Goals?

It is very essential to know whether your development agency is trying to understand your business needs and requirements. It is one of the best and most important steps of any leading eCommerce development agency to understand the products and business goals of your company in order to design an amazing eCommerce website in the most professional way.

A genuine eCommerce development agency will surely try to understand each and every product and service including your business goal as far as possible in order to assist you in a better way and provide you with detail-oriented results at a satisfying level perfectly. Though it is complicated to know everything about online eCommerce stores in detail like products, price, shipping, delivery, etc.

A good company always aims to provide the best eCommerce development services and try to understand more about your needs and expectations and the goal of a project so they could deliver the optimal result you desired. A good agency will try to know all the important things that can help them better understand the project goal to serve you in the most perfect way.

It is experienced that good agencies will always try to do the following things in order to serve you in a better way. Let’s know!

Firstly they will try to make you clear on something that is not possible including your time period, budget, etc. They will provide you with the best possible solutions to help you meet your project goal effectively. A good agency will explain everything in a well-defined way and help you in achieving your project goal successfully as per the commitments in order to build long-term relationships.

Is the Agency Promising You on  Everything?
When it comes to searching for the best development agency, you start contacting many of them. You will see that most of the agencies promise you to provide anything you ask of them. No matter what you request of them, they won’t say no to anything and assure you that it is possible and they will surely do it.

A good eCommerce web development agency always tries to listen to your requests and business requirements, expectations, and project goals.  After understanding your business requirements and project goals then they determine and explain to you what is possible and what’s not and provide you with the best solutions that can help you in achieving your project goals in the most successful way.

There are many other agencies that initially commit you to provide everything you ask of them and tell you later that they can’t do this as they promised! And if you say to complete what they promised then they will charge some extra fees because of their aim to get you just as a client instead of focusing on making a long-term relationship honestly.

If you are looking to the agency that promises you to deliver everything you ask of them, it can be more expensive for you than your project cost. Some agencies aim to deliver everything as they promised by spending their time and effort and charging a small amount for the development process and support.

In fact, it is true that everything is possible by spending some time and money to get your job done. So, it completely lies in you which type of agency you choose based on your budget and project goal.

Total Cost of Ownership

It is an important idea to set a project budget before dealing with pricing with a development agency. It helps you save your time and encourages you to negotiate the budget with the agency based on your project planning in a better way. It is very important to determine the total cost of ownership including all the costs that occur during the development process from project start to finish.


The total cost of ownership includes the cost of website maintenance, upgrades, and news updates in the latest security patches. Before you make any deal with an eCommerce development agency about the project, it is essential to check all these things whether they are included in the total project cost or not.

In fact, there are many eCommerce development agencies that are charging extra costs to accomplish all your business requirements completely. Because of their time and efforts being spent while solving post-production problems effectively. Moreover, the cost of ownership is to maintain a balance between your expectations and the project budget.

Another important thing is don’t hesitate to ask what unique and different services they provide from others in case you don’t know what digital services you would require to make your eCommerce website look great and feel. Remember you are paying for them so feel free to ask any questions that come in your mind because it will cost nothing to ask a development agency about their products, services, packages, etc.

How Many Years of Experience Agency Has?

Another most significant factor that helps to choose the best eCommerce development agency is to implement your eCommerce online with the best practices of UI/UX development processes in order to provide customers with great user experience when they browse your website on all devices including mobile, tablets, computers, etc.

You must need to check the people who are working on your project in order to know how experienced they are in this field including their expertise and number of projects. LinkedIn is the best way to check their experience and expertise.

Another thing is to check the portfolio to know how the agency is in terms of products & services, client satisfaction, and the number of completed projects. You can also ask for a development agency about the people who are going to work on your e-commerce projects to know about their experiences, certifications, expertise, etc.

You can check their work from the portfolio.

You also need to read the reviews from the testimonial page. Be sure to check the blog and the latest news in order to know what types of articles they have published. Most of the top Magento eCommerce development agencies use to share the latest tools and technology-related blogs and articles on their blog page to help customers worldwide.

Check Agency Portfolio

Checking the company portfolio is one of the most effective ways to identify how the agency is in terms of eCommerce development services to its valuable customers.

The previous work of any agency shows how excellent they are doing.

Another important thing that should also be kept in mind while checking the portfolio is to look at facts that show you how you have increased conversions or higher the revenue for the particular project instead of checking only UX experience of a website.

The portfolio of any good agency displays the following things: Are they proficient in technical skills? Do they possess enough creative skills to create innovative ideas? Are the displayed results satisfying you completely? So that you can easily identify how they have completed their past work or projects in terms of project cost, delivery, turn around time, etc.

Know the Time Frame & Deadlines for Completing a Project

This is another most important question that almost all people ask the agency about the time frame for completing a specific project. Almost all eCommerce development agencies aim to complete each and every project in a quick turnaround time.

Everyone wishes to complete their project with quick and fast delivery without compromising the quality and quantity of features. But it costs you if you wish to complete your project in no time. That’s because of their time, effort, and money being spent in working overtime for employees while completing your project as per they promised.

The eCommerce development agency handles various projects at the same time and sometimes they have to convince their developers, designers, SEOs, and other people who are involved in the project to complete it within the defined frame time when it closes to the deadline.

It happens especially when someone asks the agency for the quick and fast delivery of the project apart from the regular time frame for completing the project. In such situations, the agency has to focus on all the key factors such as testing, quality, plenty of features, bug fixing if any occurs in order to maintain the right balance between quality, cost, and time during the project development process.

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Development Process

It is another most important factor that helps you in choosing the best eCommerce development agency across the globe. Every eCommerce development agency has its own development process to carry out the development task effectively. So, do not hesitate to ask the agency to know what is the development process of working on their eCommerce project even when you don’t know each step of the eCommerce development project.

But it can help you understand the agency better by comparing the development process from other agencies in the market and helps you decide to choose the best one that suits your business needs more effectively. Further, you can ask the agency about their quality of work including the number of successfully completed projects, clientele, testimonials, etc. You can also ask the agency how they go for the testing features in order to provide high-end solutions.

It helps you identify whether they truly have delivered the service you asked if they respond to your questions immediately in the right way. If they do not respond to your answer in a straight way and try to beat about the bush or try to match your needs and expectations, it shows that they haven’t delivered anything like before.

Before making any deal with the development agency, we suggest you go through their whole development process to know what steps they follow for testing features in order to bring high-coding quality during the development process. Ensuring all these things help you determine how the agency is committed to delivering high-end eCommerce solutions to its potential customers in quick turnaround time.

Check Blog Section

You can determine a lot of things about the agency by checking their blog section. It helps you identify whether they are following the latest trends or best tips in their website niche. It also helps you know whether they are frequently updating their blog page by writing various blogs and articles on the latest trends and technologies and the platform they are using.

Reading about the latest news and articles, you can get an idea of whether the agency is just following what others are doing or they are truly doing the best to improve themselves in terms of quality improvements and functionality enhancements in their profession.

If you read any blog or article, you see how the agency is up to date with the latest information, tools, and technology on which they are working to serve customers across the world.

The Team Strength of the Agency

It is another most significant way that helps you in choosing the eCommerce development agency more effectively. It helps you understand the agency whether it has a dynamic team of highly talented, passionate, and young professionals with in-depth knowledge and experience on the platform they are working.

It is very important to know how many people are going to work on your project and what other projects they are working on. By asking the agency such things, you can ensure a smooth and flawless process during project development. Having a sufficient team of young professionals ensures you to solve any problem if it arises during the development process.

Apart from that, it is also necessary to know whether the agency has a team of Certified Magento Developers so they can solve any critical problems that arise from the project development to ensure a smooth and hassle-free process throughout the project start to finish. We recommend you to ask the agency whether they apply the latest trends and best practices to get a smooth development process with high-coding quality without any bugs or vulnerability effectively.

What Makes the Agency Unique and Different from Others?

When it comes to finding out the best eCommerce development agency, you start contacting many of them to know about their business, products & services, packages, development processes so you can identify which one is perfect for you that suits all your business needs and expectations effectively in the global market.

By contacting and communicating with multiple agencies, you get an idea to identify the agency better in terms of quality, plenty of awesome features, clientele, testimonial, customer support, and high-end eCommerce solutions to worldwide customers. You can easily distinguish what makes the agency unique and different from the rest in the market.

It helps you know how the agency is dealing with their clients and customers when it comes to contacting them. Are they able to respond to every question you ask in the right way? We always suggest you go for a leading eCommerce development agency that stands out in terms of providing top-quality eCommerce solutions in quick turn around time at a satisfying level. You have to find and understand the agency that truly excels in the eCommerce world and helps its worldwide clients to grow their business organically.

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Does the Agency have Core Values?

Core values are the most important key factor of any business success that helps you determine how the agency is. Core values tell more than you think about the agency. Every Industry that truly stands out in the global market has its core values. Core values give value to your industry and put a great impression on customers’ eyes who visit your website.

It has a motto that describes the agency in terms of quality, excellence, integrity, satisfaction, etc. Every agency uses its own core values to let customers know about their business in simple terms. Core values help you understand how they are committed to providing top-notch eCommerce solutions with a quick delivery time to maintain a long-term relationship with worldwide clients.

It helps you know that each project and every client is specific to the agency and they always aim to achieve their project goal in the most successful way. So, we recommend you think about the core values of the agency so you can get a perfect idea of how they are delivering their eCommerce development services to their clients across the globe.

Is Location Important for eCommerce Agency

It also matters most to know the location of the agency so that you can communicate face to face with them when needed. It helps you to contact the agency to communicate in the most effective way. We know that face to face communication is more effective than communicating over the phone.

It is experienced that most local eCommerce development agencies are unable to deliver what they promised. Today, we are living in modern days where we use to communicate face to face even when we are living out of the town or country. We know it’s important to meet face to face in the office but it is more important to understand the agency, your business requirements and project goals accordingly.

When it comes to modern eCommerce development services, local agencies are not must-have to fulfill your project requirements. They are helping you to bridge the gap between clients and agencies by using modern technology in a well-defined way. It helps in reducing global carbon footprint with the growing use of modern technology and encourages them to achieve the project goal with scientific solutions.

Know the Fact Between Low-Cost Agencies and High-Cost Agencies

Finally, it comes to the pricing of the project after considering all the above things. The cost of the project is a crucial part of any business needs. It is experienced that most of the customers change their mind after knowing their project cost. Everyone wants to create an eCommerce website that comes with awesome new features and functionality at low project costs.

There are many agencies that offer low-cost eCommerce development services but they are bad in terms of quality. They won’t do what you desired! If you are looking to build an amazing eCommerce website or store that truly offers value to your customers, you need to contact the leading eCommerce development agencies to get your job done without compromising quality.

It’s a fact that the more you invest, the more you get. Be ready to invest at least $100 for the development cost. The agency, offering low-cost products, usually doesn’t deliver what they promise and are usually known for bad-quality services.

A good agency always tries to understand your business and project goals and help you in achieving the project goal without compromising quality and the number of awesome features effectively.

So, a one-time investment is much better than hiring an agency at a low-cost with low-quality services. It’s good to discuss the project budget before finalizing the project cost so that you can avoid hidden charges that may arise in terms of upgrades, testing, project changes, etc.

Final Thoughts

Thus, you can significantly choose the right eCommerce development agency for your eCommerce project to create your online store in the most professional way that truly offers value to your customers and provide them with great user experience.

It becomes difficult to decide how to choose the leading eCommerce development agency in the eCommerce world. By following the above tips and best practices, you can easily determine which agency is perfect for you that truly understands your business and your project goals and helps you in achieving your project goal without compromising quality and number of features.

Author Bio:

Ramesh Chandra Maurya holds the position of professional Content Writer and digital marketing head at MageSpark with 3+ years of experience. He has expertise in writing content on various eCommerce topics and Marketing news. You can follow him on Linkedin.

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