The financial service industry is in charge of client assets and accounts. Clients in this industry expect the least inconvenience and the highest form of security. Here are some solutions that these companies rely on:
Loan Origination Software
This software makes it easier for companies to handle loan requests from multiple channels. Users will enjoy a high-quality user experience where the borrowers, lenders, and partners are all on the same page. The software improves operational efficiency, enhances customer satisfaction, detects fraud, reduces the time to market, and enhances relations with credit bureaus. This system works with loan servicing software to deliver comprehensive financial services. Some of the software’s key features include form management, user management, collateral module, and document repository.
Commercial Loan Software
Commercial Loan Software streamlines the lending process by automating the processes. For example, someone in the lending department will provide credit and monitor the lending process through a computer. It eliminates repeated data entry to reduce errors, makes the approval process faster, and improves the opportunities to cross-sell. In addition, this platform offers risk management, collections and provisioning, and application management features.
Online Banking and Mobile Banking Applications
With online and mobile banking, customers can manage more aspects of their accounts. This way, they do not have to visit banking halls. The app can show transaction history, process bank statements, pay bills, withdraw cash, etc. With such a system, the company is available 24/7, and the customers are more satisfied. Further, finance companies can increase their brand awareness by using their logo and name in transactions. In addition, the software will have features such as a notification system, chat/messaging systems, remittances, report management, and anti-money laundering.
For mobile banking, customers can contact the company with ease. They always have access to the business and its systems. With this system, customers can check their balances, their transaction history, transfer funds, and locate ATMs.
CRM Software
For all financial companies, customer relationship management software comes in handy. The system manages customer information so that the company can assign tasks, generate customer documents, and track progress. The software saves time and money by making most of the processes automatic. As a result, when you serve your customers more efficiently, they will have more trust in the business. The system has document management, task management, commission tracking, and a workflow monitoring system.
Agency Software
This software is ideal for insurance companies. Its main function is to enable the company in policy administration, bills, claims, and several other services. It streamlines the process and enhances communication and documentation. With insurance agency software, you will have a single platform to manage customers throughout their lifecycle. It will help with customer retention by ensuring customers have the right notices for renewals and late payments. This system offers agency commission tracking, payment management, document storage, report generation, and chat.
Investment Management Software
Financial institutions use this software to provide customers with investment management data. This is for customers who want to know how their investments are faring. Through the system, customers can optimize the performance of their investments. Companies can use the system to gather the needed data to present to clients, provide the needed data on one platform, automate simple repetitive tasks, and get an immediate overview of the customer’s sales funnel. The system offers portfolio accounting, order management, transaction reports, supplemental market data feed, and reporting.
Payment Processing Software
Companies that need to create a smooth payment system for their customers will have such a system. With the software, the company and customers can easily send or receive payments. The software provides the automation a business needs to grow fast without hiring another employee. Smooth payment processes are ideal for all customers. They come with instant payments, account management, international funds transfer, fraud detection and protection, analytics, and dispute resolution, among others.
You can also have systems, such as personal finance software, financial risk management software, and financial fraud detection software, among others. One system is not enough for a financial company regardless of its size. Combining the use of three or more solutions will significantly enhance the business’s performance.
