SOCIAL PROOF: HOW AND WHY IT WORKS
Social proof is one of the most effective tools for marketing. Reviews, testimonials, likes, and recommendations show people how good products are. When reliable people become social proof for your brand, their endorsement empowers everyone who identifies with them to trust your products. When your postings have many likes or useful comments, people will assume your products are reliable. When your product is reviewed, people will believe it has value enough to be at least tried. Marketing with social proof as your basis means that your promotions must get people to convince people. Social proof works simply because people follow and believe in the majority, the influential, and the popular.
Social proof is one of the best foundations you can base your digital marketing on. It works similarly to WOMM (Word of Mouth Marketing) and Referral Marketing, where people base their purchase decisions on who and how many are using certain commodities. It is a people-centered and proactive way of generating clientele.
HOW SOCIAL PROOF WORKS
Social proof happens when your product gets bought because of the effects of YouTuber reviews; Facebook likes, Rotten Tomato meters, article recommendations, blog testimonials, Play Store stars, and the like. Marketing uses the narratives and figures that people who have used your product have judged it for. When people check pricing pages and find out that a commercial giant is using your product, they will most likely trust it – that is how social proof works. It is essentially borrowing third-party influence to sway potential customers.
You must have based whether you’d watch a movie or not depending on what you’ve heard from Jeremy Jahns or Chris Stuckman or whether many people are excited about it. You might have chosen to book a hotel room with the help of Trivago ratings. You know that a celebrity’s Instagram is official because of the verified button. That is Social Proof on the job. You cannot deny that it is a beneficial seller.
One method of social proof is Expert Recommendation. When Elon Musk tweets or shouts out your Bluetooth buds, get ready for a surge in purchases.
Another is Celebrity Endorsement. If Kylie Jenner posts a selfie with your lipstick set on her IG stories, I hope you have great email automation so you don’t break your fingers catering to your new customers.
User Reviews may seem less on the popular side of Social Proof, but it has some more powerful influences. Nobody will base download decisions on just one user review. A product with fewer reviews won’t tend to get clout, but a product with a good number of reviews will tell people that there is something to it. When the reviews match each other and are more than 70% positive, the social proof brands your product with integrity. Users are influential together. This is why certain apps get downloaded more – they have more users and a good amount of agreeing to positive reviews. You don’t want bad reviews, but if any bad ones slip in, but your loyal customers value you, those comments will be easily dismissed.
Staple Use gives natural social proof. In the US, most people purchase cereals to eat for breakfast because it is the norm. Everybody is eating cereal for breakfast. Everybody using something is social proof.
Certification Buttons give you credibility online. Your legitimacy is acknowledged when your account is verified or recognized in promotion sites and social media with some badge or officiating button. The fact that the website you’re on gives you their confidence; people will trust your offerings. When a celebrity Instagram account doesn’t have a verified button, people tend to think that the account is fan-made.
Numbers and data also work like certification, but it has a summarized valuing, some review but quantified – rating. People tend to subscribe to the most followed, join the subreddit with more users, watch the compilations with the most views, book with the resort with the most stars, market on the social media with the most users, etc.
These social proof methods have their strengths and loopholes, but they surely work – at the minimum, they get prospect attention!
WHY SOCIAL PROOF WORKS
People want security when purchasing. This means they need some proof that they can trust the things they are to buy or subscribe to. The best evidence is social – the results of these things on other people.
The human is a social animal that depends on trust – a trust coming from a sense of shared values and beliefs; we seek and know commonality. Social proof lets us see that something can work for us because it has worked for someone else who is like us – we relate to other people, which means whatever they use, we can use it.
Security leads us to follow the crowd and the powerful. The crowd is a crowd because they survive together – survival is security. The powerful are powerful because they have control over resources – abundance is security. People fear the unknown, and we follow those who tried the untried and gained.
These primordial human attributes transcend the market. The crowd, the powerful, and the survivors are our social proof. They lead us to security. They point us to products that they make us believe to be reliable and trustworthy. People want to buy safe and dependable. This is why social proof works.
INTEGRATE SOCIAL PROOF IN YOUR MARKETING
It’s a no-brainer – you must be conscious and active with social proof in your marketing. Have a robust online presence on sites that can give you verification and ratings, send your products to influencers and experts for their review, and, most importantly, have an excellent product. Even without you having to exert great efforts in getting social proof, when your product is innately reliable and trustworthy, people will purchase and review, recommend, high rate, and buy again.
Knowing the social proof that surrounds you can help you direct your digital marketing more efficiently. You can target the market better when you see what social group they identify with. You can determine what narrative you should use on your e-commerce by seeing which one works for the highest number of people.
With kasandz.com, we help you succeed with our effective e-commerce strategy. What we do is do the research and find your best audience groups and then effectively advertise with laser accuracy to get them subscribed. Basing on SEO stats and site analysis and conscious of social proofs, we Run A/B Tests in a sequence, finding the best converting emails that attract the best clout. Once it’s working, we go wild and pump the emails, and you effectively engage people and make sure they will be willing to buy.
It is always an advantage to use the principles of social proof in digital marketing. With it, you can build your brand with popularity founded on integrity, credibility, and trustworthiness.