No Internet Connection? How to Troubleshoot Internet Issues

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No Internet Connection? How to Troubleshoot Internet Issues

The Internet Is Not Working?

Tips for Troubleshooting Internet Issues

In this day and age, when Wi-Fi connectivity is critical to many daily tasks, even an hour’s downtime can be frustrating and lead to significant losses. This can happen even when the user inputting the correct login information and has all the hardware in working condition. But then why is the Wi-Fi not working? There are many reasons which may have simple solutions: router reboot or restarting the device, or the underlying reason may be more complex.

Calling your Internet Service Provider

There can be times when a miscommunication occurs with the modems and routers at home and. This can happen if the ISP network is purchased, but the modem is owned and not rented in most cases from the ISP. The best way is to call the ISP and tell them some details to help you gauge out the issue and resolve it. The ISP tech support will help you or send someone to help you and put the service back on. There could be a bug to which only the tech team can resolve, so it is best to wait for them to check the deeper issue. The ISP can then reset the system and get the network to work on the modem again.

Paying The Internet Bill

Surprisingly this is such a common reason for no internet connectivity that it made it on the list: many times, we forget to pay the internet bill, which results in the connection being disconnected cut off. To regain connectivity, simply login into the internet service provider’s account and pay the outstanding balance. The repayment can also be made via phone or by visiting the internet provider’s office.
But if you run out of internet juice too soon, then that’s an issue you need to take up with your ISP. Many internet services also charge when data is capped, and extra is used, which is higher than on the packages. It is thus always better to have the internet sufficient for use on a per month basis and does not charge unfairly. For example, Xfinity bundles don’t let you down; with multiple internet speed tiers, channels, and home phone options, one can save themselves the trouble of going through forgetting bill payments or not having to bear with a not-so-good service. Another ISP also provides such services, like AT& T, Cox, and CenturyLink, with a variety of bundles and good customer service, so you don’t forget to pay bills and keep the service going.

Easy Ways To Fix The Internet

Some of the simpler solutions will not even require any significant changes in how you are using the device:

Restarting The Device

One of the most obvious ways is to restart the device connecting to the internet: phone or computer. This restart allows the system to clear things clogging up the connectivity or simply restarting the frozen device.

Checking For Internet Outages

A simple check on news channels via the TV or radio can inform if there is an internet outage in your area. Another simple way is to call up the internet service provider which provides the internet connectivity to you and inquire whether the internet is down or not.

Visiting Different Websites

Often, the issue being faced is limited to one website: try visiting different sites, which will confirm whether the issue is limited to one website or the overall internet if the websites are not loading properly – whether showing the same or different reasons for no connectivity.

Forcing open network login pages (in case of public Wi-Fi)

Many public spaces provide free Wi-Fi: airports, cafes, and even hotels. They provide a simple web login page where inputting some information allows access. In case this login page is not loading, the user can force the page by using the following codes:

  • http://localhost

These codes need to be entered into the webpage address bar and will force the opening of the login pages.

Fiber Internet Connections

The most reliable as well as fastest internet connectivity is provided via microfiber connections. Upgrading microfiber will reduce repetitive issues with traditional internet connections while also offering a faster and more reliable work environment. A microfiber connection can guarantee speeds beginning from 100 to over 1,000 Mbps. It depends on your use, how much bandwidth is required. The charges tend to begin at 35$ per month and go up to 100$. This is a newer offering that makes the areas where microfiber connections are being provided low. But upgrading the internet package can be a long-term solution to spotty internet connections.

Restarting Modems And Routers

Unplugging the modem and any routers being used while leaving them unplugged to allow them to reset themselves. Plugging again should enable them to reconnect to the internet again. These two devices are the key to ensuring the presence of internet connectivity. By giving them a
break, the devices can refresh, reset and connect with the internet.

Trying A Different Ethernet Connection Cable

Cables are something that faces depletion with use. By changing the Ethernet cable, there is a large possibility that the internet connection will be reestablished while also performing better in the short and long term.

Upgrading The Equipment

When hardware gets older, there can be connection issues due to upgraded networks and hardware not being able to support the connectivity. Therefore, make sure that your devices are compatible with the latest wireless connections: 802.11ac (for the Wi-Fi 5) or 802.11ax (for the Wi-Fi 6).


Well, that about it. I hope you found it an easy fix and a DIY for the times the internet goes down. It also helps in early diagnoses of internet issues and thus getting it fixed fewer times.

No Internet Connection? How to Troubleshoot Internet Issues