- eCommerce, Privacy

Impact of Package Theft

The impact of package theft goes well beyond the holiday season

As consumers shift to do more of their shopping online, a rise in package theft is associated with this rise.  A 2015 report estimated that nearly 23 million Americans had packages stolen from their doorsteps.  This goes well beyond just the holiday shopping season.

Shorr Packaging surveyed 1,000 Americans to understand who’s being affected by package theft.  They wanted to see what steps Americans are taking to avoid their online shipments from being taken from their doorsteps.

Here’s what they found:

  • 31% of respondents stated they had personally experienced package theft.
  • 92% of people prefer sending packages to their home over their office (5%) or a neighbor’s house (1%).
  • 41% of respondents stated they have avoided purchasing certain items online to prevent package theft. Electronics (43%) were the biggest items that most people avoided buying online because of theft.
  • 61% of respondents said that they felt online retailers are NOT doing enough to prevent package theft. On the other hand, 58% stated they believed shipping companies are doing what they can do to prevent package theft.

To see the full analysis from the survey, check out the infographic below.

Package theft report
Package theft report

Impact of Package Theft

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