How to Make Your eCommerce Website More Secure
- eCommerce, Privacy

How to Make Your eCommerce Website More Secure

Over time, eCommerce platforms have provided endless opportunities for small and medium-sized businesses to boost their sales. However, even as opening an eCommerce store is easy, keeping your website safe from fraud and ruthless hackers is not easy. Cyberattacks on eCommerce stores are on the surge, especially with the increasing preference for online shopping. Research by Statista found out that approximately 270 million U.S citizens purchased online, spending roughly 548 million.

Unfortunately, such an increase doesn’t go unnoticed by cybercriminals. For instance, Verizon’s report on data breach found more SMBs experienced data breach recently than some years ago. That said, consider the following tips to mitigate these risks.

Make Use of Good Passwords

Even as modern technologies such as multifactor authentication and facial recognition, face passwords remain a basic access key in most platforms and software; however, one main challenge presents with passwords using the same username and passwords on multiple platforms. While this is a prudent way of ensuring that you remember all your login credentials, it can easily lead to widespread fraud.

Besides the risks of using similar passwords on various platforms, your customers also present another weak link to your eCommerce website. Generally, human beings have poor login credentials practices. In most cases, your customers will use the same details as other websites, and one of the websites might have been breached. Therefore, you should encourage your customers to take advantage of several password managers that eliminate the need to remember every website’s login credentials.

You should also use complex passwords and implement two-factor authentication login models for users and clients. This ensures that customers and users requesting access are who they claim to be. Additionally, ensure that your password has several characters, with a combination of symbols and numbers. It would be best if you also changed your passwords frequently.

Make Use of HTTPS

Lengthily known as HyperText Transfer Protocol Secure, HTTPS is an online protocol that ensures secure communication on the internet. HTTPS provides an easy way of securing your eCommerce websites from cybercriminals and fraudsters. Websites secured by HTTPS have a designated closed green lock icon, which assures of its authenticity. This means that the eCommerce store is not a counterfeit site developed to fool online shoppers.

However, to use HTTPS, online stores should purchase a Secure Socket Layer Certificate. While most website hosts have an integrated SSL certificate, consider shopping for vendors and third parties who provide these certificates at affordable costs with better security features.

The benefits of using HTTPS in your store go beyond security. Google considers websites with HTTPS as reliable, thus high search engine rankings and traffic. Google and other search engines also label websites without HTTPS as insecure, making such websites unsafe and sketchy for online shoppers.

Use a Safe Ecommerce Platform

It would be best if you considered several factors when choosing an eCommerce platform. Among them include the convenience of building a storefront, functionality, and design options available. Unfortunately, most store owners ignore the security features of the platform. Ensure that you choose a proven eCommerce platform with integrated SSL certificates, excellent authentication protocols, and secure payment gateways.

Fortunately, most cloud-based eCommerce platforms provide excellent options with good security features that small and medium-sized businesses can benefit from. For instance, you can benefit from several rule sets and machine learning technology used by these cloud-based platforms. Besides, consider the platform’s viability and the frequency at which security patches and updates are added.

Don’t Keep Sensitive Customer Data.

Ecommerce stores should prioritize the safe storage of personal data without compromise. Consumer privacy is of immense importance when it comes to eCommerce businesses. However, even as businesses need customer data for better communication and ease return purchases, storing such data exposes them to phishing and other cyberattacks targeting user data.

That said, eCommerce stores should only collect data required to fulfill their clients’ transactions. It would be best if you resisted the urge to collect more than necessary customer data to eliminate the possibility of exposing personal information to data breaches. This rule specifically applies to credit card information. For starters, storing customer credit card information in your servers is a violation of the Payment Card Industry Data Security Standards, which protects consumers from using card payments.

Bottom Line

Starting your eCommerce business is certainly exciting. However, it would be best to ignore the importance of integrating strict security protocols on your website. Without proper security, you expose your business, brand, and customers to fraud and identity theft risks. In most situations, the main issue with implementing stringent security measures in eCommerce platforms is being versed with constantly evolving threats. Therefore, create enough budget for your store’s security to ensure a safe online shopping experience. You should as well employ IT experts with some training on cybersecurity for beginners.

How to Make Your eCommerce Website More Secure

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