eCommerce shipping manages the flow of goods and information between businesses and consumers in an online environment. It includes coordinating order processing, warehousing, transportation, and customer service.
Handling logistics can be a complex and challenging task for businesses, especially small and medium-sized businesses. However, it is essential for brands that want to succeed in the online marketplace. There are several factors to consider when planning and managing the logistics operations, such as order volume, product type, shipping methods, and delivery timeframe.
An Overview of eCommerce Logistics
The key to eCommerce success is creating a seamless and hassle-free experience for customers. By providing a superior customer experience, businesses can build long-lasting relationships with their customers.
To deliver a superior customer experience, businesses must clearly understand their customers’ needs and preferences. From securely packing a product to creating labels and shipping the packages, an online retailer must streamline several aspects.
eCommerce businesses need a well-oiled logistics operation which is possible only by hiring a trusted online courier service. There are a few different options when it comes to logistics for e-commerce businesses. The first is to hire a single courier partner who may pose challenges regarding limited reach and unavailability at a particular time. The second option is to hire a 3PL logistics partner to get all-inclusive fulfillment services.
How does eCommerce Logistics Work?
Ecommerce logistics can be a complex process, but it doesn’t have to be. By understanding the basic steps involved in getting goods from point A to point B and using the right online courier service, you can ensure your products arrive on time and in perfect shape every time. Below is a step-wise guide to logistics.
- The first step in eCommerce logistics is to ensure that all products are properly stored, and inventory is tracked. This can be done with a computerized system or through manual means.
- Once orders are placed, the next step is to pick and pack the products for shipment. This includes selecting the appropriate packaging, labeling the packages correctly, and calculating shipping costs.
- The third step is to arrange for the transportation of the packages. This can be done using various methods, including Truck, Air Freight, or Ocean Freight.
- Finally, once the products have been delivered to the customer, tracking delivery confirmations and ensuring customer satisfaction is important.
Though some entrepreneurs prefer carrying out the entire process in-house, it poses a lot of challenges in the long term. In addition, handling logistics efficiently requires industry expertise and a fully integrated platform. Therefore, outsourcing the shipping requirements to a fully-equipped logistics partner is the most-suited solution.
Advantages of Outsourced Fulfilment
The most attractive part of outsourcing order fulfillment is its flexible structure. All you need to do is send your inventory into their warehouse, and they will store them until someone makes a purchase! This means that with this service, there’s no more worry about storing products or having too much stock sitting around. Instead, you can focus on selling more items because shipping is done right away when people make an online purchase, unlike the manual selling process.
With such an arrangement, you can leverage the following key benefits.
- Fully-equipped warehouse facilities
- Low-cost inventory storage
- Low shipping rates
- Faster deliveries due to storage near customers
- Quick and easy returns
- Higher customer satisfaction
A single courier partner can limit your market presence, so partnering with a shipping aggregator is a better alternative. There are numerous benefits of using a logistics aggregator for eCommerce businesses. First, it can save the business owner time and money. Second, the logistics aggregator can provide peace of mind, knowing that a professional handle the shipping process. Finally, a logistics aggregator can help businesses scale their operations and reach new markets.
eCommerce logistics can be quite confusing and overwhelming for business owners. There are a lot of different factors to consider when shipping products, such as packaging, transportation, and storage. This is where a shipping aggregator like NimbusPost can be extremely helpful. They will handle everything, including packaging, labeling, and shipping the products. This can be a huge relief for business owners who do not have the time or resources to handle these logistics themselves.