In the wake of coronavirus, businesses are forced to ask their employees to work from home. This is a difficult situation for them as they are under tremendous pressure for leaders to ensure that business continues as usual. Companies that haven’t incorporated work from the home policy so far are reeling under the pressure to ensure business operations continue as usual.
Seamless communication is vital to maintain continuity of business. Considering that employees rely on communication with partners and customers to work and deliver results, the recent turmoil has been challenging. To navigate this time, businesses have two significant challenges ahead of them.
- Maintain the effectiveness of business processes without physical contact
- Keep productivity consistent while working remotely.
Each challenge comes with its perils, and companies should strive to do their best. How can companies navigate these challenges without compromising? This article elaborates on how businesses can tackle those challenges.
Let’s get going.
There are two main aspects to maintain the effectiveness of the business process.
Access to resources
Across the organization, communication is a crucial aspect of maintaining a smooth workflow. Seamless communication among peers with teleconferencing tools will get the job done. Zoom, Cisco, Slack, Google, and Microsoft offer communication tools that enable effective communication. These tools allow multi-party meetings and shared screen to hold discussions and even hold brainstorming sessions.
2. Access resources
Workers in your company need to access files, documents, and other intangible assets to do their work. While most companies use VPN to allow employees to access such assets, it is typically limited in terms of the number of employees who can access the network. With 100 percent of the workforce working remotely, extending the VPN will be a challenge.
To overcome this challenge, organizations should carefully analyze the situation and come up with contingent plans.
Support Seamless Connectivity
At this point, being able to consistently and effectively support the entire remote team is the priority. Therefore, companies should build and maintain a failsafe network.
– Building failsafe that can help diagnose what’s going wrong is crucial. For instance, a secondary VPN for IT personnel to support in cases of failure of primary channels would be helpful. This will enable IT to log in remotely and troubleshoot problems.
– Companies should analyze their load capacity, licensing limitations, and understand their ability to support their team, and increase available hardware and software to the point where IT is confident they can handle all employees who work from home concurrently on the system.
Use Mobile Device Management
Many employees are connected to employers either via a mobile device or laptop. From the network security perspective, this is a challenge for companies.
The monitoring capabilities of organizations are based on their network. Now that most employees are working remotely, monitoring will be a challenge. Identifying various activities on a network while using a VPN will be difficult.
Further, security becomes far less efficient and far more complicated. It puts a significant amount of anxiety on the heads of IT and security. The security topology for networks has been about the separation of the inside and the outside by the IT perimeter. With all employees working remotely, enterprise network now includes completely unmanaged assets, like every single employee’s home asset.
Move to Cloud Platforms
Some employees require access to systems that only exist on-premises. Other employees rely on satisfaction and fulfillment from face-to-face communications with peers, partners, and customers.
– To facilitate easy access to resources, companies should switch to cloud platforms. Many companies, especially agile enterprises, adopted cloud early, and so a majority of their systems are not bound to their physical office. Older firms, on the other hand, still rely substantially on on-premises applications and data centers.
Help New Remote Workers Settle Fast
– Companies that have allowed some level of remote work will find their experienced employees to transition to a 100 percent remote atmosphere easier. Employees used to work from home once a week most likely has a better at-home work set up and understand the pitfalls of remote work already, which makes the transition more natural than for those with no experience.
CHROs and other leaders can accelerate the pace of settling in fast by instilling a culture of turning on video for a work call. It will help the team feel some level of camaraderie and add a bit of social interaction.
Allowing employees to work from home certainly pose specific threats to employers. It makes companies vulnerable to financial losses and even puts them in legal trouble in case of loss of confidential data or violation of SLAs. Though improving productivity and performance is always a pressing challenge, but the outbreak of COVID-19 has added another layer of difficulty for global HR leaders. It may take some time for leaders to figure out how to grow and increase profits, but with diligence and the use of the right technology, employers can ensure the continuation and progress of the business. If done right, it might even increase profits.