Bad Customer Service Is Hurting Your Bottom Line

Bad Customer Service Is Hurting Your Bottom Line

Business Tips
How satisfied are your customers after interacting with your company? Are you providing the kind of customer service that will have them leaving glowing Yelp reviews or the kind that will have them calling up your competitor to compare rates? While 80% of companies believe they deliver superior customer service, only 8% of customers feel that this is the case. That is a big discrepancy, and, when you consider that American companies have lost $84 billion due to poor customer service, a costly one at that. For businesses, keeping customers happy needs to be a top priority, but that’s becoming more and more difficult. 60% of consumers have higher expectations in regards to service than they did just a year ago, and unsatisfied customers are quick to go elsewhere, often…
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Top 8 Reasons Why Small Business Fail

Top 8 Reasons Why Small Business Fail

Business Tips
When you have a great idea for a business, the last thing you think about is failing, but with the wrong preparation you may end up like the majority that don’t survive their first years. Nowadays, more than 70% of small businesses in America fail before the tenth year. These numbers may be discouraging, but the only way to better prepare for it is to reduce risks and avoid common mistakes. [caption id="attachment_14989" align="aligncenter" width="640"] Photo by Xavier Sotomayor on Unsplash[/caption] Considering that 99.7% of businesses in America are small business, their importance for society and the economy is made crucial to keep things working in the best way possible. There are many reasons why a small business endeavor may fail, like bad communication between employer and employee. So, make…
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Understanding Debt for Business Growth

Understanding Debt for Business Growth

Business Tips
Why entrepreneurs need to stop being afraid of debt (and learn how to embrace it) It’s a common stigma in our personal lives that debt is bad and will weigh on our ability to succeed, but in the business world, debt is a very different responsibility than a personal credit card. In fact, Kevin O’Leary, the famous Shark Tank investor, says that business debt is essential to growth. But why? Let’s take a look at the reasons why business debt is here to help you grow. Debt is Cheaper Than Equity When you have the opportunity to choose between equity financing and a loan, always choose debt. When you choose equity, you’re losing ownership of your business, and when you give away the majority stake you’re no longer the one…
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Entrepreneurship is not about age

Entrepreneurship is not about age

Business Tips
Entrepreneurship is not about age, it is about your determination, find out why? Want to become an entrepreneur? Well, the definitely it is not easy money; you have to navigate lots of unknowns, and the path is infested with the risks of failure. Let’s start by saying this—ones you passed a certain age, you get acquainted with many of the things that can wrong for you, so you never start those. It is pretty much like an old saying which imparts that if we don’t have young men to fight our wars, peace can be easily achieved. Putting things in perspective, people who are young, don’t know their negatives and don’t worry about them as well. So, the results they can achieve are also out of simple thinking. And this…
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Why You Should Consider Outsourcing and How to Begin

Why You Should Consider Outsourcing and How to Begin

Business Tips
Depending on the size of your business, you may be responsible for a variety of tasks necessary for maintaining your eCommerce site, social media marketing, bookkeeping, and other duties. If you have the skills and the time, or other staff that can manage some of the work, keeping everything in-house might be the best option. However, for many online business owners, this isn’t the case. (photo: unsplash.com) Though you may appreciate exercising full control over all aspects of your operations, dividing your attention between too many tasks related to upkeep could cause you to lose focus on the essential parts of your business. Even if you’re capable of staffing to cover all responsibilities, it may simply be more cost effective to use third-party services for some aspects of your business.…
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Why Small Businesses Should Use the Cloud

Why Small Businesses Should Use the Cloud

Business Tips
Cloud computing is using the Internet to deliver hardware and software services instead of keeping physical hardware and software at your office.  Many small businesses are migrating to the cloud and experiencing benefits that were never before possible, which is why today, 37 percent of U.S. small businesses have fully adapted to cloud computing, with experts predicting those numbers to double by 2020. The cloud is redefining the way small businesses do business. To learn more about why your business should use the cloud, check out this slideshow from Maryland Computer Service. Why Small Businesses Should Use The Cloud created by Maryland Computer Service Author Bio  Steve Johnson is the owner of Maryland Computer Service Inc. For over a decade, he has been helping businesses with HIPAA compliance and various…
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Building a Cab Booking App

Building a Cab Booking App

Business Tips
Some Suggestions for your Cab Booking App Business Startup Ever since the beginning of time, we come across the word “revolution”. There have been different types of revolutions in the various fields. Today we are living in the era of mobile revolution. This revolution is working towards creating a better delivery in the service industry. One such service industry, the taxi industry has seen a phenomenal change within the last decade such that we do not see people thumbing for rides by the roadside. Users now download the taxi app straight into their mobile and use it to search for, summon a taxi and pay for it too using cashless technology. How the cab booking app works Before the launch of Uber, the taxi businesses were in chaos. It was…
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How to Create a Social Network for a Church Community

How to Create a Social Network for a Church Community

Business Tips
Globalization has strongly changed the way of making relationships in any sphere of activity. Today, in order to be heard and seen, you must necessarily promote your community via social networks. That is why; a social network constitutes a huge opportunity to actively engage and bring the people to the church. However, to become successful, you should develop a detailed plan on how you will promote your church. Bellow, I`ll highlight the key points for creating a viable social network for church community: Develop your strategy. After analyzing other church communities, determine your competitive advantage and your target audience. Pay precise attention to targeting the people who attend your church. To effectively engage them, you need to know their interests, mindset, and needs. Split your target audience into the key…
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How to Make Sure Your Customers’ Data is Safe

How to Make Sure Your Customers’ Data is Safe

Business Tips
You can’t serve your customers in eCommerce without taking a little bit of their data. You need to know how to charge them for their purchases, and where to send their packages. Many people shop online, but consumers are becoming a little more discerning about which eCommerce retailers they’re willing to shop through. They need to know before they make a purchase that they can trust you with their information, and that trust starts with you putting the right safeguards in place. Be Careful About What You Collect The less data you have, the easier that data is to manage. Make sure you’re only collecting what you absolutely need, and always be transparent in your efforts to collect that data. Let your customers know what you intend to use it…
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6 Tips for Success in Online Education

6 Tips for Success in Online Education

Business Tips
When adults think of going back to school to continue their education, it scares a lot to get into the hectic routines. But it is possible – and here we have come with tips to achieve success in online education. Attending classes in an online college helps the student with the time crunch. When they don’t have to commute to a college, it saves their several hours per week. And those stolen hours could be used for study at home. Whether online or traditional way, managing your time tightly is the key to learning. Time Management Believe it or not, TV is the most common culprit of free time. Most of the people spend almost 10 hours in watching TV per week. By saying this, we don’t mean that you’d…
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