10 Unexpected Ways To Use WhatsApp For Business
- Customer Experience

10 Unexpected Ways To Use WhatsApp For Business

Social media networks and other messaging platforms have been integral in how we communicate with each other, and for businesses, it’s no different. With over two billion users worldwide, WhatsApp is one of the most popular messaging apps and can be used for more than just sending messages. It is an essential app with different features and tools, such as WA sender, which can be very helpful in sending bulk messages and automating your marketing tasks.

10 Unexpected Ways To Use WhatsApp For Business

If you are wondering how to use WhatsApp for business, here are some ways to help you get started.

Real-time Customer Service

Providing customer support through WhatsApp is a great way to be available for your customers 24/ seven. You can use it to answer customer queries, give product recommendations, take orders, and even track deliveries. In addition, the timer support can extend to live video calling to provide a more personal touch.

Feedback

One of the advantages of using WhatsApp for business is that you can use it to collect feedback from your customers. This can be done through surveys or by asking them to rate their experience with your product or service. You can also send out messages to a group of customers to get their feedback on a new product or service.

Share Promotional Codes And Flash Sales

WhatsApp can also share promotional codes and flash sales with your customers. This is a great way to increase sales and boost customer loyalty. For example, you can create a group for your best customers and share promotional codes or discounts they can use on their next purchase. WhatsApp Sender chrome extension can be used to automate the process of sending messages to a group of people. It effectively sends bulk messages to your customers and unsaved contacts.

Demo Your Product

Another way to use WhatsApp for business is to demo your product. For example, you can create a video or an audio message to show your potential customers how your product works. This is a great way to increase interest in your product and get people talking about it.

Personalization

As the number in your WhatsApp group grows, you can use it to personalize your messages. This will help you build a stronger relationship with your customers and make them feel valued. For example, you can address them by their first name, ask about their day, or recommend products they might like.

Use Digital Catalogs

If you have a physical store, you can use WhatsApp to send digital catalogs to your customers. This is a great way to promote your products and increase sales. In addition, you can create a group for your customers and share links to your latest catalogs.

Optimize Your Profile

Make sure to optimize your WhatsApp profile by adding a profile picture and a bio. This will help you build trust with your customers and make it easier for them to find you. Using local SEO keywords in your profile will also help you attract customers from your local area.

Develop Creative Marketing Campaigns

You can use WhatsApp to develop creative marketing campaigns. This is a great way to increase brand awareness and get people talking about your product or service. For example, you can create a competition, quiz for your customers, or offer referral discounts.

Share Content Via The Status Feature

The Status feature on WhatsApp can be used to share content with your customers. You can use it to share images, videos, or even articles you think they would find interesting. This is a great way to keep your customers engaged and build a relationship with them.

Integrate With Other Business Tools

WhatsApp can be integrated with other business tools to make your life easier. This includes CRM, live chat, and email marketing platforms. You can use WhatsApp to automate your marketing tasks, track customer interactions and even manage your sales pipeline.

These are just some of the ways that you can use WhatsApp for business. With a little creativity, you can use it to do almost anything. So get started today and see how WhatsApp can help you grow your business.

10 Unexpected Ways To Use WhatsApp For Business

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